At Brantigo Technology Pvt. Ltd., we aim to deliver your favorite designer pieces to your doorstep safely and on time. Please read our shipping and delivery policy carefully to understand how we process and dispatch your orders.

1. Shipping Locations

We currently ship across India.

2. Processing Time

  • All orders are processed within 2–4 business days (Monday to Saturday, excluding public holidays).

  • Made-to-order or customized products may take longer to dispatch — usually between 7–10 business days.

  • You will receive an email or SMS notification once your order has been shipped.

3. Shipping Charges

  • Free shipping on all prepaid orders above ₹500

  • A standard shipping fee of ₹50 applies to orders below ₹500.

  • Cash on Delivery (COD) may include an additional handling fee (if applicable).

4. Estimated Delivery Time

  • Metro Cities: 3–5 business days after dispatch.

  • Other Locations: 5–8 business days after dispatch.

  • Delivery timelines may vary due to weather, location, or courier delays.

5. Order Tracking

Once your order is shipped, you will receive an email/SMS with a tracking number.
You can track your shipment using the link provided or by visiting the courier partner’s website.

6. Delays & Issues

While we strive for timely deliveries, unforeseen delays may occur due to logistics or external factors.
If your order is delayed beyond the expected time, please reach out to us at support@garmentglobee.com — we’ll be happy to assist.

7. Damaged or Lost Packages

If you receive a damaged parcel or your order is lost in transit:

  • Notify us within 48 hours of delivery (or expected delivery).

  • We’ll investigate and arrange for a replacement or refund, as per our Refund & Return Policy.